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FAQs

Benches of garden plants
We have a huge selection of plants all year round.
Is the Restaurant open?

The Restaurant is now Closed. Sadly spiralling cost
increases within the hospitality industry have led to the unfortunate decision to close
the restaurant.

What forms of payment do you accept?

We accept card and contactless payments only.
In 2020 in line with government advice to reduce the spread of Covid-19, we took the decision to go cashless.
Being cashless makes things much simpler and quicker for our customers and our team, so we decided to continue without cash, staying with card and contactless payments.
Lots of our customers prefer it as it means we can serve them more quickly but we do realise that this won’t be good news for everyone. 
It goes without saying that we never want to disappoint our customers, but in the current climate, when running a business is incredibly challenging day to day, we’ve taken the decision to stay this way for now.

What are your Garden Centre opening hours ?

We open the Garden Centre from 9.30am to 5.30pm Monday to Saturday and 10am to 4.30pm on Sundays. You can browse the garden centre on Sundays before the tills open at 10.30am.
Card and contactless payments only.
Delivers can be arranged for items purchased in store.

Do you deliver?

Yes we do, delivery is available from Monday to Friday, all the details can be found on the ‘We Deliver‘ page.

Are you a Dog Friendly centre?

Yes well behaved dogs are welcome on a short lead in the Garden Centre. Many of the team offer a welcome hello to your four legged friend.

How do your fantastic loyalty cards work?

Stamp Cards – our much loved loyalty!
For every £10 and over spent you will receive one stamp, for example spend £42.12 and receive 4 stamps.
When you have collected the stamps required enjoy £10
towards your next purchase on a different date or carry
on stamping to enjoy £25 towards your next purchase
on a different date.
You must have your card stamped at time of purchase, (please
present to the cashier for stamping).
Cards are stamped once all goods are paid for.
No change will be given on redemption of stamp cards.
The purchase of Port Sunlight Garden Centre Gift Cards attracts stamps, any other gift card or voucher purchases do not.
The redemption of gift cards and vouchers do not attract stamps.
Cards must be signed for redemption.
Cash Value 0.001p.

How do I apply for a job

All our job vacancies can be found on or jobs page.

Can I return an item

Please view our refund and exchange policy

FAQ – Your questions answered